Privacy Policy

A legal disclaimer

Effective Date: 26 August 2025
Website: www.unspokencommunication.com.au
Business Name: The Unspoken Communication Project

Introduction

At The Unspoken Communication Project, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and disclose your information when you visit our website, use our services, or interact with us in any way.

By using our website or services, you agree to the terms of this Privacy Policy.

What Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, postal address, or other contact details you provide when making enquiries, subscribing to updates, or booking services.
Sensitive Information: Only when necessary and with your consent (e.g., accessibility or communication needs).
Usage Data: Information about how you interact with our website (e.g., pages visited, time spent, browser type, IP address).

How We Collect Information

We collect information in several ways:

When you fill out enquiry or booking forms on our website.
When you subscribe to our mailing list or engage with us on social media.
Automatically through cookies and analytics tools when you browse our site.
When you communicate with us via email, phone, or in person.

How We Use Your Information

We use your information to:

Provide and deliver our services (e.g., workshops, support, Auslan training).
Respond to enquiries and communicate with you about our offerings.
Improve our website, services, and customer experience.
Send updates, newsletters, or promotional materials (you can opt-out at any time).
Meet legal obligations and comply with applicable laws.

Disclosure of Your Information

We respect your privacy and will not sell or rent your personal information. We may share your data with:

Legal authorities if required by law or to protect our legal rights.
Partners or contractors, but only when necessary and with appropriate safeguards.

Data Storage and Security

We take reasonable steps to protect your personal information from unauthorised access, misuse, or disclosure. This includes using secure servers and encryption where appropriate. However, no online system can be guaranteed 100% secure.

Your Rights

You have the right to:

Access, update, or correct your personal information.
Request deletion of your data, subject to legal obligations.
Opt-out of marketing communications at any time.

To exercise your rights, contact us at: enquiry@unspokencommunication.com.au

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

The Unspoken Communication Project
Email: enquiry@unspokencommunication.com.au